Returns & Exchanges
At Corston, we want you to be completely satisfied with your architectural hardware and lighting. If your order isn't quite right, you can return any unused items in their original packaging within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Return
Log in to our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the products in their original protective boxes to ensure they are not scratched or damaged during transit.
- 3.Ship to Our Warehouse
Affix the provided shipping label to your parcel and drop it off at your nearest authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.